Refund policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Beth@injectorbeth.com. Please note that returns will need to be sent to the following address: 1380 SW Vintage Parkway Suite 209/Rm 102 Ankeny, IA 50023

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at Beth@injectorbeth.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
We do not accept returns for products that are discounted and marked as final sale. We cannot accept returns for gift cards.

Used products not in the original packing may be eligible for a return in the event a product causes a skin reaction or sensitivity.

Please get in touch if you have questions or concerns about your specific item. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If approved, you’ll be credited on your Allure by Injector Beth account. Cash refunds and credit to your credit card/bank account are not provided.
If more than 15 business days have passed since we’ve approved your return, please contact us at Beth@injectorbeth.com.